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Updating my CoventryOne Plan

Looking to make a change? Let us help.


CoventryOne has you covered. And when you need to make a change, we’re by your side. Maybe you need to:

  • Add a dental or vision plan
  • Add a spouse or dependent
  • Remove a spouse or dependent
  • Change your address
  • Update your communication preferences

No matter what changes you may have, don’t hesitate to let us know. There are several ways to do so.


My Online Services

Your secure member website is your go-to source for everything related to your policy, benefits and health. For example, you can update your address on the website under the “Member Info” section in a few easy steps. Remember, with My Online Services you can also:

  • Estimate health care costs before going to a doctor
  • Find health and wellness information for babies, kids, teens and parents
  • Access personalized wellness tools to get or stay healthy
  • Track appointments and schedule reminders for flu shots and other important services
  • Create and maintain a record of your personal health history for reference purposes•    Get timely health news updates
  • View recent medical and pharmacy claims
  • Request, display or print your member ID card
  • And much more

What’s even better? You can personalize your home page and put valuable tools in one spot under “My Favorites.” These links take you right to the information you access most often. Customize the website to fit your needs and lifestyle!

Log in or register for My Online Services today.

If you need help with the website or any of our online tools, call Net Support toll-free at 866-210-4570. Representatives are available Monday through Friday between 8:00 a.m. and 6:00 p.m. Eastern.


CoventryOne Customer Service

Customer service representatives are available Monday through Friday to help answer any questions you may have. They can also help you add or remove a spouse or dependents from your policy, for example.  Call the number on your member ID card or contact us.


Your Agent

Did you get your CoventryOne health insurance policy through your local broker? If so, you can contact your agent at any time. You can also call Customer Service at the number on your member ID card or contact us.

Thank you for choosing CoventryOne for your individual and family health insurance needs.